What a collision repair covers
A bump in a car park and a heavier impact are both collision repairs, but they need different amounts of work. The job can include removing and refitting bumpers and panels, repairing or replacing what was damaged, preparing the surface, and painting so the repaired area sits with the rest of the car.
Signs it is worth getting checked: panel gaps that have changed, a bumper that sits out of line, lights that no longer line up, doors or the boot that close differently, or cracked plastic under the bumper.
Insurance and private repairs
The workshop handles both insurance and private repairs. If the repair is going through insurance, choose that option in the form and tell us who your insurer is. Insurers have their own claim and assessment steps, so the team will talk through what applies once they have looked at your enquiry. You don't need a claim number to send an enquiry.
Paying privately? Choose private repair. The team will look at your photos and contact you about the next step.
Before you send your enquiry
- Only take photos where it is safe to do so, away from traffic.
- Take one photo of the whole car or the damaged side, one wider view of the damaged area, and a few close-ups.
- Note anything you noticed after the impact, such as warning lights, noises or the car pulling to one side.
Photos show a lot, but not everything. Damage behind a bumper or panel, bent brackets and broken clips often only show up once the car is in the workshop, so an inspection may be needed before a final quote.